Few staff at the reception, services was VERY VERY slow. Staff kept going to the back office & suddenly went MIA making the guests outside wondering what had happen.
Room was spacious but definitely need to do some refurbishment to their hotel rooms & bathroom. It is totally worn out. Great huge tv, there were some stains on the bedsheet. Bathroom comes with basic amenities.
1st and the last I'll be staying here. Great location and we see this hotel as a good potential hotel if the operations operates smoothly & being lead by a great leader but sadly.. Services here totally sucks!
Requested for a new kettle because the kettle in our room wasn't working. Called the reception a total of 5 times. They replied, "yes, yes, coming."
Waited and waited and waited and waited but the chambermaid only brought the kettle an hour later.
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